Reach higher levels of customer
satisfaction by working more proactively with the Patient Relationship Manager. The
Apptius Patient Relationship Manager extends pharmacy dispensing applications, such as
KROLLTM, with an efficient and consistent call and
task tracking and management system.
The Apptius Patient Relationship Manager is proven, highly efficient, and easy to use.
Once a task has been entered into the system it is tracked until resolved, ensuring clients
receive improved follow-up and responsiveness.
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The Apptius Patient Relationship
Manager provides a single interface to customer information, call history, purchases,
shipments, and pending refill details.
The most powerful feature of the Apptius Patient Relationship Manager is the Refill Call
Generator. With this tool you can either send e-mails to customers or assign tasks to your
outbound sales team, to inform customers of pending refills in a consistent manner.
Other top features of the Apptius Patient Relationship Manager include integrated
Canada Post tracking, auto-distributed tasks to even out workloads, and Task Monitor
tools for managers or supervisors.
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The Apptius Patient Relationship
Manager works with any Windows operating system that can utilize the modern
Microsoft .NET Framework.
- Increase revenues using the Refill Generator
- Improve customer care by proactively responding to their needs
- Highly efficient, scalable, and easy to use
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